Saving consumers time and making car buying convenient are by far the best ways to improve the car buying experience.
TIP:
- Bridge the disconnect between the online and offline experience. Provide consumers with a hybrid approach, where they can shop for a vehicle online and visit a dealership for the final steps of test driving and purchasing.
- Provide a personalized experience both online and offline. Customers prefer a tailored approach; each buyer has different vehicle needs, so proactively recommend vehicles of interest based on the customer’s interaction.
- Provide finance and lease alternatives.
- Provide flexible financing options to expedite the sales process and offer gap insurance and extended warranties upfront.
- Offer video walkarounds, also called virtual tours.
1st Pencils’ Paperless Presentations will shave time off the car buying process and drastically improve the customer’s overall experience.
