AboutSell more Customers on the first visit.

Guest Concepts provides a fresh approach to selling cars and presenting numbers.

We help implement into your sales process.

For the past 12 years we have worked with hundreds of Dealers on the process of Customer retention, follow-up and BDC implementation.

Guest Concepts provides a fresh approach to selling cars and presenting numbers. We help you teach your Salespeople not to ask the questions that will ultimately undermine the sale at the negotiation stage.

Why choose us

The Guest Concepts software helps you instantly create a Customer-Friendly presentation that helps you get off of price and onto Payment and Down Payment which are the motivating factors in most Car buying decisions. Finally the presentation helps the Salesperson explain the relationship between Payment and Down Payment and helps the Salesperson get additional Down Payment because of a simple stair-stepped approach. Putting this presentation in the hands of the Salesperson has a huge impact on their confidence. The Guest Concepts approach will help you Sell the Customer the first time.

732

New car dealers using 1st Pencil

4812

Dealership professionals using 1st Pencil

45 +

Years experience in retail auto sales

25 +

Guest Concepts in business since

“The 1stPencil Desking solution is an effective tool for increasing Customer’s satisfaction and closing ratios. This process also increases confidence levels of our Salespeople as they present offers to our Customers. We all know the confidence expressed by our Salespeople is critical in closing the sale.”

Bert Boeckmann

Owner - Galpin Ford

Guest Concepts First Pencil software is ABSOLUTELY HANDS DOWN the most user friendly, and customer friendly of any desking tool that I have ever had the privilege of using. The customer support that I have received has surpassed any support team from any major company I have dealt with A.K.A. Cox, Reynolds & Reynolds, ETC. The really cool thing about First Pencil is that is actually REALLY FUN TO USE!!!! You will not be disappointed.

Matt Keammerer

General ManagerMuller Acura of Merrillville

Other desking solutions are just calculators… 1st Pencil has the strategies that help us sell cars!

Mina Mondal

Envato User

These guys are awesome! Each time I needed their help, their response was quick and very helpful. Also, the theme is very flexible. Five stars from me for everything! I truly recommend this theme!!!

Galini Samba

Envato User